Mercedes-Benz has a long history in Kenya, from W123 classics still in daily use to modern C, E, GLC and S-Class models. Nairobi offers both the official Mercedes-Benz Kenya network and a deep bench of independent specialists, several of which have decades of experience with the brand.
1. CFAO Mobility Kenya (Mercedes-Benz Kenya)
Authorised Mercedes-Benz dealer and service centre
CFAO Mobility Kenya is the official Mercedes-Benz dealership, located on Lusaka Road in the Industrial Area. It provides sales, genuine parts, warranty servicing, diagnostics and repairs for the full Mercedes-Benz passenger and commercial range.
| Company information | Details |
|---|---|
| Name | CFAO Mobility Kenya — Mercedes-Benz Kenya |
| Services | Mercedes-Benz sales, genuine parts, warranty servicing and repairs |
| Phone | +254 700 766 660 |
| Address | Lusaka Road, Industrial Area, Nairobi |
The official dealer is the natural choice for new, warranty-covered and complex electronic-diagnostic work on current models.
2. DT Dobie & Company (Kenya) Limited
Authorised service centre · Mercedes-Benz and commercial vehicles
DT Dobie, on Lusaka Road in the Industrial Area, is an established name in Mercedes-Benz aftersales in Kenya, handling Mercedes-Benz passenger cars and Mercedes-Benz trucks, plus other European brands. Its Express Service Center offers scheduled Mercedes service packages with fast turnaround.
| Company information | Details |
|---|---|
| Name | DT Dobie & Company (Kenya) Limited |
| Services | Mercedes-Benz car and truck service, genuine parts and express service packages |
| Phone | +254 20 760 4000 / +254 711 057 000; Express Service: +254 711 057 500 |
| Address | Lusaka Road, Industrial Area, Nairobi |
3. Auto Engineering Works
Auto repair shop · Mercedes-Benz specialist
Auto Engineering Works is one of Nairobi's most trusted and experienced Mercedes-Benz repair providers, with over 30 years of experience specializing in both mechanical and electrical repairs for the brand.
| Company information | Details |
|---|---|
| Name | Auto Engineering Works |
| Services | Mercedes-Benz mechanical and electrical repairs |
| Address | Nairobi, Kenya |
Three decades of brand focus makes Auto Engineering Works a strong candidate for older Mercedes models.
4. Sonon Benz Centre
Auto repair shop · Mercedes-Benz specialist
Sonon Benz Centre specializes in Mercedes-Benz vehicles of every model, with over 20 years of experience working on the brand in Nairobi.
| Company information | Details |
|---|---|
| Name | Sonon Benz Centre |
| Services | Mercedes-Benz repairs and servicing, all models |
| Address | Nairobi, Kenya |
5. German Experts Center
Auto repair shop · German vehicle specialist
German Experts Center describes itself as a market leader in German car repairs in Nairobi, with professionally accredited technicians specializing in Mercedes-Benz and other German brands. It operates workshops on Ngong Road and in Karen, with 24/7 customer support and towing arrangement for cars that cannot be driven in.
| Company information | Details |
|---|---|
| Name | German Experts Center |
| Services | Mercedes-Benz service, repairs, diagnostics and towing arrangement |
| Phone | +254 798 690 204 |
| Address | Ngong Road, and Karen behind Shell Petrol Station, Nairobi |
| info@germanexpertscenter.co.ke |
6. Sav Auto Garage
Auto repair shop · Mercedes-Benz service centre
Sav Auto Garage positions itself as a trusted Mercedes-Benz auto service centre in Nairobi, with a team trained on the engineering of Mercedes vehicles and diagnostic tools designed for Mercedes models.
| Company information | Details |
|---|---|
| Name | Sav Auto Garage |
| Services | Mercedes-Benz servicing, repairs and diagnostics |
| Phone | +254 724 734 242 |
| Address | Nairobi, Kenya |
7. Pantoni Mobile Auto Mechanics
Mobile Mercedes-Benz specialist
Pantoni brings professional Mercedes mechanics directly to the customer's location anywhere in Nairobi, serving Karen, Westlands, Kilimani, Runda, Lavington and beyond — useful for owners who cannot easily bring their car to a workshop.
| Company information | Details |
|---|---|
| Name | Pantoni |
| Services | Mobile Mercedes-Benz mechanic services and diagnostics |
| Address | Nairobi, Kenya |
8. Mercedes Benz Centre
Auto repair shop · Mercedes-Benz repair
Mercedes Benz Centre is listed as a Mercedes-Benz auto repair shop in Nairobi, offering brand-focused repair services.
| Company information | Details |
|---|---|
| Name | Mercedes Benz Centre |
| Services | Mercedes-Benz repairs and servicing |
| Phone | +254 723 909 330 |
| Address | Nairobi, Kenya |
9. Euroline Garage
Auto repair shop · German classics and modern vehicles
Euroline Garage combines traditional mechanical expertise with modern diagnostic capability for BMW, Mercedes and Porsche — including restorations of classics from the Mercedes W123 era onwards.
| Company information | Details |
|---|---|
| Name | Euroline Garage |
| Services | Mercedes-Benz repairs, diagnostics and classic restorations |
| Address | Nairobi, Kenya |
10. Automotive Doctor Motor Garage Limited
Auto repair shop · Luxury vehicle specialist
Automotive Doctor Motor Garage offers expert diagnostics and repairs for Mercedes-Benz and other luxury vehicles from its Karen workshop, covering engine repairs, diagnostics, suspension, brakes, transmission and general servicing.
| Company information | Details |
|---|---|
| Name | Automotive Doctor Motor Garage Limited |
| Services | Mercedes-Benz diagnostics, engine, suspension, brakes, transmission and servicing |
| Phone | +254 723 418 693 |
| Address | Karen, Nairobi |
11. Bestcare Mechanics Garage
Auto repair shop · Mobile mechanic services
Bestcare Mechanics Garage lists dedicated Mercedes-Benz mechanic services, covering engine repairs, diagnostics, bodywork, general servicing and mobile mechanic work, with high customer ratings.
| Company information | Details |
|---|---|
| Name | Bestcare Mechanics Garage |
| Services | Mercedes-Benz repairs, engine repairs, diagnostics, bodywork, servicing, mobile mechanic |
| Phone | +254 722 466 091 / +254 722 566 999 |
| Address | Mpaka Road, Nairobi |
12. Machine Repair Nairobi
Auto repair shop · Mechanic services and garage
Machine Repair Nairobi connects Mercedes owners with mechanics and garages for repairs, maintenance, spare parts and mobile mechanic services across the city.
| Company information | Details |
|---|---|
| Name | Machine Repair Nairobi |
| Services | Mercedes-Benz repairs, maintenance, parts and mobile mechanic services |
| Phone | +254 703 543 656 |
| Address | Nairobi, Kenya |
13. Kev Rescue Auto Garage (KevTech)
Auto repair shop · Mercedes-Benz service line
Kev Rescue Auto Garage maintains a dedicated Mercedes-Benz service line staffed by skilled professionals, alongside its Westlands garage and mobile mechanic offering.
| Company information | Details |
|---|---|
| Name | Kev Rescue Auto Garage (KevTech) |
| Services | Mercedes-Benz repairs, maintenance, parts and mobile mechanic services |
| Phone | +254 723 042 212 |
| Address | Westlands, Nairobi |
14. Wybia Auto Garage
Auto repair shop · Mobile mechanics
Wybia Auto Garage on Waiyaki Way serves major European makes, with engine diagnostics, brakes, air-conditioning, general repairs and mobile mechanic coverage across Nairobi, Kiambu and Machakos.
| Company information | Details |
|---|---|
| Name | Wybia Auto Garage |
| Services | Car repairs, engine diagnostics, brakes, air-conditioning and mobile mechanics |
| Phone | +254 742 515 161 |
| Address | Waiyaki Way, Nairobi |
15. Phelpauto Garage
Auto repair shop · European vehicle specialist
Phelpauto Garage in Karen specializes in European models including Mercedes-Benz, BMW, VW and Audi repairs, and imports parts for the vehicles it services.
| Company information | Details |
|---|---|
| Name | Phelpauto Garage |
| Services | Mercedes-Benz and other European model repairs and imported parts |
| Address | Karen, Nairobi |
16. Mr Valentinus Auto Care Limited
Auto repair shop · General auto care
Mr Valentinus Auto Care provides repair, diagnostics, suspension, engine, brakes and transmission services and genuine spare parts across makes, including European models.
| Company information | Details |
|---|---|
| Name | Mr Valentinus Auto Care Limited |
| Services | Vehicle repair, diagnostics, suspension, engine, brakes, transmission and parts |
| Address | Nairobi, Kenya |
17. Karen Automotive Garage
Auto repair shop · Body work and general repairs
Karen Automotive Garage handles accident repair, bodywork, panel beating, general repairs and tyres for Mercedes owners in and around Karen.
| Company information | Details |
|---|---|
| Name | Karen Automotive Garage |
| Services | Accident repair, body work, panel beating, general repairs and tyres |
| Phone | +254 722 908 921 |
| Address | Karen, Nairobi |
| info@karenautoclinic.com |
18. Apex Motormart
Auto body shop · Body repair and painting
For accident-damaged Mercedes vehicles, Apex Motormart provides accident repairs, chassis and body frame alignment, expert welding, panel beating, painting and resprays to a factory-standard fit and finish.
| Company information | Details |
|---|---|
| Name | Apex Motormart |
| Services | Accident repairs, chassis alignment, welding, panel beating and painting |
| Address | Nairobi, Kenya |
19. Kingdom Autocare
Auto repair shop · Multi-brand garage
Kingdom Autocare provides service and repair work across multiple vehicle brands and is an option for Mercedes owners seeking routine maintenance and general repairs.
| Company information | Details |
|---|---|
| Name | Kingdom Autocare |
| Services | Multi-brand vehicle service and repairs |
| Address | Nairobi, Kenya |
20. Robs Magic
Suspension and 4x4 accessories specialist
Robs Magic handles suspension systems and accessories, relevant to Mercedes SUV owners (GLC, GLE, G-Class) needing suspension rebuilds or upgrades, including air-suspension-adjacent work.
| Company information | Details |
|---|---|
| Name | Robs Magic |
| Services | Suspension systems and 4x4 accessories |
| Phone | +254 734 973 202 / +254 721 491 883 |
| Address | Nairobi, Kenya |
What Mercedes-Benz Services Are Available in Nairobi?
Mercedes owners can access warranty servicing and genuine parts through the official CFAO Mobility dealership and DT Dobie, specialist independent repairs at long-established garages such as Auto Engineering Works and Sonon Benz Centre, German-car diagnostics at centres like German Experts Center and Euroline, body and accident repair, mobile mechanics, and classic restorations.
How to Choose a Mercedes-Benz Garage in Nairobi
For vehicles under warranty or with complex electronic systems (air suspension, ADAS, engine management), the official dealer or an accredited specialist with Mercedes-level diagnostic equipment is essential. For older and classic models, independents with decades of brand experience often offer better value — confirm their diagnostic coverage for your specific model year first. Always request genuine or OEM parts in writing and a formal quotation before authorizing major work.
Nairobi offers Mercedes-Benz owners a mature service ecosystem: an official dealer network, long-standing independent specialists with decades of brand experience, German-car centres, body shops and mobile mechanics. Confirm details directly with the garage before booking, as contact information and services can change.
Across the five brands, a few patterns are worth noting:
- Official networks (CFAO Motors for Toyota, Subaru Kenya, Honda Nairobi, Isuzu East Africa and its dealers, CFAO Mobility for Mercedes-Benz) are the safest choice for warranty work, genuine parts and complex diagnostics.
- Independent specialists generally offer lower labour rates and, for older vehicles, often deeper hands-on experience than general garages.
- Multi-brand garages such as Bestcare, Machine Repair Nairobi, KevTech, Automotive Doctor, Wybia and Kingdom Autocare appear in several guides because they genuinely serve multiple brands; their entry in each article describes the services relevant to that brand.
- Parts suppliers (Spares Kenya, The SparePartShop, Marcos and Sons, SpareZone-type businesses) are listed where they materially support owners doing repairs.
Because vehicle fleets, prices, office locations and contact details may change, customers should confirm the latest information directly with the garage before making a booking. Consider the complete package rather than the quoted price alone: specialist experience with your specific model, access to quality parts, diagnostic capability, transparency in quoting and after-service support all make a significant difference to your vehicle's reliability and long-term value.